Customer: Milestone Infrastructure
Roadmaster fleet: 10 owned machines, plus 5 hired as required
Interviewee: Mac Dragon
The challenge: protect delivery and margin on term maintenance contracts
Term maintenance contractors have to make more repairs, meet programme commitments and manage labour, material and traffic disruption within a fixed commercial environment. That makes efficiency a central operational issue—not a nice-to-have.
The approach: scale a productive patching capability
Milestone Infrastructure operates ten Roadmasters and supplements that fleet with up to five hired machines. The company uses spray injection patching as a core tool for delivering road-maintenance work at scale, with a process designed to combine efficient work rates and controlled repair quality.
The outcome: customer-reported gains in efficiency and productivity
- 10× more efficient: Milestone reports a tenfold efficiency gain compared with its conventional approach.
- 8× more productive: The company also reports an eightfold productivity improvement.
- Scalable fleet capacity: A mix of owned and hired machines helps align capability with programme demand.
- Commercial impact: The company says the approach has saved its clients millions.
“10x more efficient, 8x more productive.”
Mac Dragon, Milestone Infrastructure
Why the contractor model matters
The business case for a term maintenance contractor is not simply a lower unit cost. It is the cumulative effect of doing more work per shift, needing fewer resources per repair, reducing repeat interventions and keeping the programme moving. That is why repeatable, calibrated patching is a strategic capability rather than a single-purpose repair method.
Could this work for your contract?
Talk to the Roadmaster team about a spray injection patching programme designed around your contract requirements, repair volumes and operational priorities.