Quality Policy

We are committed to providing customers with service of the highest level of quality. To achieve this, we are continually improving processes, products and services, meeting, and exceeding customer expectations at all times. The implementation of the quality policy is the responsibility of all staff members, we recognise the discipline of quality is an integral part of the organisation’s management function and we view this as a primary responsibility.

The company Quality Policy calls for continual improvement in its quality management activities and business will be conducted according to the following principles:

We will:

 

• Comply with all applicable laws and regulations
• Follow a concept of continual improvement and make best use of our management
  resources in all quality matters.
• Communicate our ‘quality objectives’ and performance against defined objectives throughout the Company and to interested parties
• Take due care to ensure that activities are safe for employees, associates and subcontractors
  and others who come into contact with our workplace
• Work closely with our customers and suppliers to establish the highest quality standards
• Adopt a forward-looking view on future business decisions which may have quality
  impacts
• Train our staff in the needs and responsibilities of quality management
• Train our staff in the needs and responsibilities of quality
• Commit to comply with ISO 9001: 2015

 

We are also committed to sustainable and carbon-efficient road maintenance. Climate change is recognised as a relevant external issue affecting our operations and quality objectives. Through innovation, preventative strategies, and efficient resource use, we aim to minimise our environmental impact while continuing to meet or exceed customer, regulatory, and statutory requirements